Remote Support Can Update, Protect, Repair Endpoints
Remote Support Case Studies
Intel® vPro™ Platform Enhances Remote Management
Case Study: First American Financial Corporation activates the Intel® vPro™ platform to enhance PC management by improving remote diagnostics, streamlining PC imaging, and reducing energy costs for smooth system operation.Read the case study >
Remote PC Support
Case Study: Rearden Commerce manages a worldwide employee workforce with remote manageability, centralized security, and increased performance using Intel® Core™ vPro™ processors for greater productivity and agility.Read the case study >
Streamlining Remote Desktop Management
Case Study: Pepperdine University enhances remote client system management efficiency and improves security and performance with an HP* systems refresh using Intel® vPro™ technology for streamlined software diagnostics, patch, and deployment.Read the case study >
Ziraat Bankasi Minimizes Management and Energy Costs
Case Study: Turkish bank Ziraat Bankasi saves millions each year in energy consumption and operational and maintenance costs upgrading 18,500 global PCs to Intel® Core™ processors and Intel® vPro™ technology.Read the case study >
Healthcare Communication Solutions Improve Patient Care
Cornerstone Integration Inc. uses the Intel® vPro™ platform to develop a healthcare solution that improves workflow communication between ambulances and hospitals, cutting costs and enabling organizations to stay focused on patient care.Read the case study >
Remote Support Solutions
Enhance the Retail Experience and Improve Device Manageability
Intel® vPro™ processor-based transactional devices make retail more efficient and secure, allowing businesses to adopt more sophisticated POS solutions, reduce total cost of POS ownership, and improve manageability.Learn more about transactional device management >
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IT Authorities vPro™ Video
Intel® vPro™ Technology allow IT Authorities to reduce downtime, fuel business growth, and increase remote remediation. (2:59)
KVM Remote Control lets IT remotely control PCs through all stages of support, even beyond the firewall.
Helpdesk Automation Insights
Industry experts share how they use KVM Remote Control and what the cost-saving benefits are.
Cost-Saving with KVM Remote Control and Symantec Altiris*
KVM Remote Control and Symantec lets IT remotely configure, diagnose, and repair PCs.
Customize the AMT GUI in the Intel® vPro™ PowerShell* Module
Learn to customize the AMT GUI in the Intel® vPro™ PowerShell* module in this step-by-step demo.
Desktop Virtualization Animation
PCs with Intel® Core™ vPro™ technology deliver hardware-assisted virtualization technology built in. (2:37)
Encrypted Hard Drives, Intel® AMT
Resetting encrypted passwords with Intel® Active Management Technology on Intel® vPro™ processor tools saves service time. (2:12)
Demo: KVM Remote Control, Microsoft SC Service Manager* 2010
Integration demo with Intel® Core™ vPro™ processor, allowing IT remote access to clients in any state.
Easy OS Reimaging with Intel® vPro™ Technology
Service desk demo using KVM remote control for easy OS reimaging and quick remote user restoration.
Enhanced Wake and Sleep with Intel® vPro™ Technology
Service desk demo using Intel® AMT scheduled alarm clocks for enhanced patching and power management.
Intel® vPro™ Improves Help Desk Remote Management
Cummins implements Intel® vPro™ and a customized GUI to improve help desk remote management.
Manage, Update Efficiently: Windows Powershell*
Remotely manage PCs despite power or OS health for more performance, reduced time and system costs.
Meredith Improves IT Infrastructure
Discusses upgrade to Intel® vPro™ technology for remote management, productivity, and security.
IT and End Users: Bridging the Gap
Intel’s Rick Echevarria discusses technology bridging end user wants and IT manageability needs.
Smarter, More Beautiful Computing Experience
Video: introducing the 2nd generation Intel® Core™ processor family. (1:33)